Terms and Conditions

1. Image Quality - Bubble Art Designs guarantees that the artwork delivered will be in good condition and quality. Colours of the images shown on this website are indicative and will vary in accuracy compared with the finished product due to colour calibrations of printers and monitors and stock surfaces on different mediums. All our images online are of low resolution quality for viewing purposes only and colours may appear 'blotchy'. Final print colours on canvas and height chart will be of maximum quality and vibrancy.

2. Care and Handling - Because our products are crafted by hand, some small imperfections may occur - these will not be considered a fault in the product. Due to the high use and demand of our 'top end' printers, and our laminating process tiny random needle-point ink spots may appear from time to time on the print. These will not be considered a fault in the item. It is the nature of the canvas stock to have small random black marks within the weaving of the material. This is also not considered a fault in the item. We guarantee your artwork will be in good condition upon arrival, however, we have no control over the handling conditions thereafter. All artwork should be handled with care and be kept away from extreme temperature, humidity and direct sunlight. Keep out of reach of babies and small children and avoid contact with mouth. Our canvases are produced with light-fast drying Latex inks and regular light dusting the artwork will keep it clean. Like any traditional canvas painting, the use of water or any cleaning materials on the canvas IS NOT recommended as this will damage it.

3. Payment Terms – We only accept payments via Paypal. Ownership of goods remain with Bubble Art Designs until payment has been made in full into our account via Paypal. Postage costs will be calculated and added onto the total purchase cost of each item when proceeding to checkout. We only accept payments made in Australian Dollars. All prices are GST inclusive. All orders are 'Made to order' and are placed at the beginning of every week (Monday) and should allow approx 3 weeks from placement of order. We do not take orders outside Australia.

4. Copyright - Intellectual property and copyright remains the property of Bubble Art Designs and is STRICTLY PROHIBITED in any reproduction use, publishing use or commercial purposes of any Bubble Art Designs. The Bubble Art Designs website layout and design and the material used within the site are owned by Bubble Art Designs and are protected by copyright. Bubble Art Designs reserves the right to make changes and update prices to this website where necessary.

5. Delivery - All Bubble Art Designs Canvas Art are wrapped in bubblewrap and securely packaged in corregated cardboard and sent via Australia Post Registered Post (with extra insurance added to the total cost of the item) and require a signature when picking up goods at your nearest Post Office, unless otherwise organised with Bubble Art Designs. All ‘Height Charts’ are carefully rolled and sandwiched in 100% recycled paper and placed in a durable cardboard tubing and sent via Australia Post Registered Post delivery service. Where a canvas print / height chart is purchased in one transaction, the height chart will be included within the canvas packaging and therefore will not incur extra postage charge (only applies if the 'Matching Height Chart' option is selected when purchasing canvas art). We cannot guarantee a reliable delivery by Australia Post and if your item is damaged in transit, this should be reported immediately to Australia Post and to Bubble Art Designs for further instructions. Bubble Art Designs will not be held responsible for items that are lost or damaged in transit with Australia Post. The unique identification number for your item would need to be obtained and addressed to Australia Post for further analysis of the damaged package and insurance claimed.

6. Return Policy - All Bubble Art Designs items are made with utmost care. Because our products are crafted by hand, some small imperfections may occur - these will not be considered a fault in the product. Due to the high use and demand of our 'top end' printers, tiny random needle-point ink spots may appear from time to time on the print. These are barely noticeable and will not be considered a fault in the item. Bubble Art Designs will not exchange or offer a refund due to change of mind. Please ensure you have provided correct spelling of child’s name when ordering. A PDF will be sent to you via email for approval prior to printing. Once approved by email, we will not accept a return in the product if you decide to change the child’s name after artwork has been printed. If for some other reason you are not happy with your purchase please contact us within 7 days of receipt of your order. Returns will be accepted only if the product is damaged, faulty or incorrect on our behalf. Postage will be your responsibility as to how it gets back to us. Should the return be accepted, we will either replace the damaged item or refund in full the price you paid for the item. Refunds will be made via the same method as payment. We cannot be held responsible for the goods if they are damaged or lost or delayed by Australia Post or International shipping, at airport Customs or by acts of ‘mother nature’. Bubble Art Designs has the right to refuse any refund or exchange if we feel the returned item has been abused by the customer.

7. Cancellation of order - If you cancel an order after placing an order, cancellation fees may apply. Costs involved are artwork fees or set-up costs. Cancellation of the job will not be accepted if it has been printed and ready to post.

8. Privacy Policy - Bubble Art Designs respects your privacy and your personal information will be kept confidential. We will not pass your details on to any other organisation for any purpose. We will not use your information for any purpose other than what you have supplied it for. We collect only the information we require to fulfill your orders, and we promise never to reveal your private information to any third party for any purpose.